{"id":23515,"date":"2025-07-21T12:24:32","date_gmt":"2025-07-21T10:24:32","guid":{"rendered":"https:\/\/olioguglielmi.it\/frequently-asked-questions\/"},"modified":"2025-07-29T12:33:19","modified_gmt":"2025-07-29T10:33:19","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/olioguglielmi.it\/en\/frequently-asked-questions\/","title":{"rendered":"Frequently asked questions"},"content":{"rendered":"\t\t
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FAQ<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Who is Olio Guglielmi? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/i><\/span>\n\t\t\t<\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Olio Guglielmi is an Apulian family business with more than 70 years of history<\/strong>, established in Andria, in the heart of the Alta Murgia. The identity<\/a><\/span> of the company is based on its deep connection with the territory, the direct cultivation of native olive groves and a production of extra virgin olive oil<\/strong> that combines technological innovation with great experience in the olive growing field. <\/p>

The quality of the oil is guaranteed by rigorous cold extraction and storage processes, which preserve its organoleptic properties. The commitment to excellence is confirmed by the numerous awards<\/a><\/span> received nationally and internationally. Olio Guglielmi is now synonymous with authentic, quality Apulian oil<\/strong>. <\/p>

Order now<\/a><\/span> from our online shop to taste authentic Puglian olive oil<\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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How can I place an order? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/i><\/span>\n\t\t\t<\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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  1. From the shop<\/a><\/span> page, choose the desired product and, if available, select the format (e.g. 100ml, 500ml) or configurations.<\/li>
  2. Click “Add to Cart.” Products without variants or configurations can also be added to the cart directly from the shop<\/a><\/span> page. <\/li>
  3. Go to your cart <\/a><\/span>and proceed to checkout, entering your billing and payment information.<\/li>
  4. Confirm your order and you will receive an email with a summary.<\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t
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    What is a configurable product and how does it work? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/i><\/span>\n\t\t\t<\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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    Configurable products<\/strong> are special gift boxes<\/strong>, such as the Couvette <\/a><\/span>or the 20ml Mignon Box<\/a><\/span>, which you can customize directly through our online shop by choosing the products to include. Each box has a fixed capacity: you can select the available products by clicking on the proposed options and, if desired, add multiple units of the same item. <\/p>

    Once you’ve reached the exact number of products required for the configurable box, you can add it to your cart.
    It’s not possible to purchase a gift box containing more or less items than the specified quantity, but you can still purchase it along with other products in the shop.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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    Do I need to register an account to make purchases on the site? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/i><\/span>\n\t\t\t<\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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    You don’t need to register an account to place an order on our site. If you wish, you can create an account through the log-in<\/a><\/span> page or directly on the order payment page by checking the “Create an account” box in the billing information. This will save your information and you can use it to speed up your next purchase or to track your orders. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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    Can I ship to an address other than the one I entered in my billing information? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/i><\/span>\n\t\t\t<\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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    Sure, just check the “Ship to a different address?” box on the checkout page. You’ll also need to enter a valid phone number and email address in your shipping information. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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    I have a discount code, how can I use it? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/i><\/span>\n\t\t\t<\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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    You can use your discount code on the cart page by entering it in the “Promotional Code” field and clicking Apply. Alternatively, you can enter it on the checkout page by clicking the link at the top. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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    What payment methods do you accept? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/i><\/span>\n\t\t\t<\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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